Quality Engineer
*Direct hire opening with excellent benefits!
Position Summary
The Quality Engineer is responsible for supporting quality assurance efforts across product development, manufacturing, and customer-facing issue resolution. This role partners with engineering, operations, sourcing, and commercial teams to ensure quality standards are established, achieved, and continuously improved. The position supports new product launches, investigates field complaints, and drives corrective actions that reduce risk and Cost of Poor Quality.
Key Responsibilities
• Support New Product Development from concept through launch, ensuring completion of quality deliverables including Past Performance Analysis, FMEAs, and first article approvals
• Investigate customer complaints and warranty claims to determine preliminary root cause and drive corrective actions
• Prepare formal written complaint evaluations and customer-facing summaries
• Partner with Manufacturing Quality teams to identify quality trends and initiate containment actions
• Support continuous improvement projects focused on reducing Cost of Poor Quality (COPQ)
• Update and implement product specifications, quality procedures, and process controls
• Support development and rollout of new quality systems and supporting technologies
• Lead product and process reviews related to field performance issues
• Execute additional projects as assigned by Quality Assurance leadership
Required Qualifications
• Bachelor’s degree in Engineering, Mechanical or Industrial Engineering preferred
• 5+ years of experience in a Quality Engineering role within an industrial or manufacturing environment
• Demonstrated success in structured problem solving and corrective action implementation
• Strong working knowledge of FMEA, root cause analysis, and quality systems
• Ability to operate independently and make decisions with minimal supervision
• Strong written and verbal communication skills, including customer-facing documentation
• Willingness to travel as required
Preferred Qualifications
• ASQ Certified Quality Engineer (CQE)
• Six Sigma Green Belt or equivalent experience
• Experience with ISO 9001 or formal Quality Management Systems
• Familiarity with SPC, statistical techniques, and quality data analysis
• Proficiency with Minitab preferred