Orbit by Doc McIntyre

Here’s a breakthrough quote on communication to keep you on your toes:

It’s impossible to NOT communicate.

As soon as you enter someone else’s orbit…

• Your words and tone mean something.

• Your facial expressions and body language mean something.

• Your silence means something.

• Your response time means something.

• Your presence or absence means something.

So make sure you’re conveying the right message.

Breaking Eggs to Make an Omelet: The Painful but Rewarding Process of Continuous Improvement

You’ve probably heard the old saying, “You’ve got to break a few eggs to make an omelet.” It’s a simple analogy, but when it comes to leadership and Lean manufacturing, it couldn’t be more accurate. Continuous Improvement (CI) isn't always a smooth or easy process—it can be painful, messy, and downright uncomfortable. But just like cracking those eggs is necessary to create something better, CI forces us to confront the chaos and inefficiencies that stand in the way of progress.

Here’s the reality: embracing CI means we’re going to upset the status quo. We’ll dig into processes that have been in place for years, find the bottlenecks, and shake things up. It’s not unusual to get some resistance along the way—people don’t like change, especially when it feels like we’re tearing down the familiar. But here’s the thing: you can't fix what you don't confront. And you certainly can’t reach that next level of operational excellence without breaking some old habits.

CI isn’t about bandaid fixes. It’s about real, lasting transformation that requires you and your team to be uncomfortable at times. There’s frustration, growing pains, and yes, even failure along the way. But when done right, that’s where the magic happens. The reward is a culture of relentless improvement, a team that doesn’t settle for mediocrity, and a business that runs like a well-oiled machine.

So, let’s embrace the mess, welcome the discomfort, and remember that every cracked egg brings us one step closer to creating something great. The process might not be pretty, but the results will be worth it.

**When writing this newsletter, my marketing manager and I went back and forth on the correct spelling of "omelet." Did you know there are two versions? Imagine my surprise when I found out I’ve been spelling it the British way all this time! So, how do you spell it—“omelet” or “omelette”? Let’s settle this once and for all! I’ll be spelling it the American way from now on.

If you haven't read my book, Building a Kick-Ass Culture, click here and check it out. It is full of "how to" steps for building a healthy and dynamic culture.